FAQ
We understand that starting a design project can seem like a lot to handle, but don't worry! We're here to answer all your questions and make the process seamless for you.
- 01
Project timelines vary based on size and scope. Larger projects typically take 6 to 12 months, while smaller spaces may take 3 to 6 months. A tailored timeline is provided after the initial consultation to ensure clarity and manage expectations.
- 02
Our full-service design encompasses concept development, space planning, material selection, project management, contractor coordination, and final styling. We manage every detail from start to finish, ensuring a seamless and comprehensive design experience.
- 03
Our design process starts with a thorough understanding of your lifestyle, preferences, and goals during the initial consultation. We then create a detailed design concept, including layout and material choices. Once approved, we handle everything from sourcing to installation, ensuring a stress-free experience and a space tailored to your needs.
- 04
Absolutely! We integrate pieces you already own with new elements that fit the design vision, creating a balanced and personalized space. During the initial consultation, we assess which pieces to keep and determine how they best complement your project.
- 05
We bill our services on an hourly basis. After the initial consultation and site visit, we provide a custom proposal with estimated hours and fees, ensuring transparency and tailored pricing for your project.
- 06
Quality is our HIGHEST priority when it comes to sourcing furniture for your space. As professional designers, we have direct access to vendors/manufacturers, skipping the marked-up retail pricing and middle men. Buying direct vs retail ensures you get premium, exclusive pieces. We ensure you're always paying lower than retail prices.
- 07
Lead times vary from vendor to vendor & are always fluctuating, and any custom furniture will have longer lead times (ranging from 8-32 weeks) compared to stock pieces. COVID-19 has affected the supply chain, so unfortunately shipping delays are common these days. We do our best to source pieces that have the quickest availability to minimize any frustrating backorders if you're on a tighter deadline.
- 08
All pieces must be delivered to our trusted, local White Glove Delivery company (third party) and will be delivered in (typically) one installment to your home. Here, they will receive, unbox, manage, inspect, and store all of the pieces in their warehouse until it is time for delivery and installation.